DELL BLUNDER
Dell installed a self-signed root certificate and corresponding private key on its customers’ computers, apparently without realizing that this exposes users’ encrypted communications to potential spying, in an attempt to streamline remote support. Even more surprising is that the company did this while being fully aware of a very similar security blunder by one of its competitors, Lenovo, that came to light in February,2015. This incident surely raises questions on Dell’s Research and Development team. In Lenovo’s case it was an advertising program called Superfish that came preinstalled on some of the company’s consumer laptops and which installed a self-signed root certificate. In Dell’s case it was one of the company’s own support tools, which is arguably even worse because Dell bears full responsibility for the decision. Dell actually took advantage of Lenovo’s mishap to highlight its own commitment to privacy and to advertise its products. The product pages for Dell’s